PRIVACY NOTICE

In accordance with the provisions of the Federal Law on the Protection of Personal Data in Possession of Private Parties, R&G Espinosa International Adjusters makes the following privacy notice available to you.

R&G Espinosa International Adjusters, located at Guillermo González Camarena No. 1200 Piso 11, Colonia Santa Fe, Alcaldía Álvaro Obregón, C.P. 01210, Mexico City, Mexico, is responsible for the use and protection of your personal data, and in this regard we inform you the following:

The personal data that we collect from you will be used for the following purposes that are necessary for the service you are requesting

If you are our client, it will be used to carry out the Claims Management process; transmit the events that occurred as expressed by the Affected Party/Insured during a claim; and in general, to continue the attention and claims adjusting service for which R&G Espinosa International Adjusters was retained.

If you are, or in the process of becoming, our Supplier, it will be used for the commercial legal relationship with the responsible party, evaluate you and, if applicable, retain your services in the future as a supplier, and keep control of the contracted suppliers and their services for their subsequent registration and administration in systems, make bank transfers for the payment of the contracted services.

If you work in our organization or in a selection process, it will be used to comply with the obligations  arising from the employment relationship when created, as well as for the administration of personnel; forming employee files, payroll, and administration; salaries and benefits, bonuses, reimbursements, pensions and others; document and control the allocation of computing and telephony assets; for response to internal and external audits; creation of work email accounts; preparation of the company's contact database; assign keys and passwords, assign work tools; ensure compliance with confidentiality and other employment obligations; verify personal and work references; contact their relatives, economic dependents and/or beneficiaries in case of emergency.

In addition, it is confirmed that your personal information will not be used for purposes other than those mentioned above.

To carry out the purposes described in this privacy notice, we will use the following personal data among others:

• Identification data.
• Name
• Civil status
• Autograph and electronic signature
• Federal Taxpayers Registry (RFC)
• Unique Population Registry Code (CURP)
• Military card number
• Place and date of birth
• Nationality
• Photograph
• Age

• Contact Details
• Information that enables to keep contact or reach its owner, such as: address, email, land phone, mobile phone, among others.
• Labor Data
• Job position
• Work address
• Institutional email
• Institutional telephone

That allow contacting the owner of the data to carry out the claim adjusting process.

• Data on physical characteristics related to physiognomy, anatomy, features or specific particularities such as: skin, iris or hair color; particular signs; height, weight, complexion, scars, blood type, among others, will not be requested.
• Academic data
• Professional license.
• Economic or financial data
• Bank accounts
• Insurance policy
• Financial statements

We will not use or store sensitive personal data such as: ideological data, data on political opinions, data on trade union membership, health data, data on sex life, data on ethnic or racial origin.

We inform you that your personal data is shared inside and outside the country with the following people, companies, organizations and authorities assigned to us, for the following purposes:

You have the right to know what personal data we hold about you, what we use it for, and the terms of use we give it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when you consider that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request by mail to normatividad@rygespinosa.com and mexicoclaims@rygespinosa.com

For the procedure and requirements for the exercise of ARCO rights, you may contact phone number +52 55 2457 0873 and 0874; or contact our Compliance Department that will process the requests for the exercise of these rights, where any questions you may have regarding the processing of your information will be answered. The contact information of the Compliance Department is: Guillermo González Camarena No. 1200 Piso 11, Colonia Santa Fe, Alcaldía Álvaro Obregón, CP. 01210 CDMM, Mexico, Tel. +52 55 2457 0873 and 0874, e-mail: normatividad@rygespinosa.com and mexicoclaims@rygespinosa.com

You may revoke the consent you have given us for the processing of your personal data. However, it is important that you bear in mind that in not all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we may require us to continue processing your personal data. You should also consider that, for certain purposes, the revocation of your consent will imply that we will no longer be able to provide you with the service you requested, or the termination of your relationship with us.

To revoke your consent, you must submit your request to the telephone numbers and mail: Tel. +52 55 2457 0873 and 0874, or send your request to the email: normatividad@rygespinosa.com and mexicoclaims@rygespinosa.com

In order for you to limit the use and disclosure of your personal information, we recommend that you register in the Public Registry to Avoid Advertising, which is in charge of the Federal Consumer Protection Office, so that your personal data is not used to receive advertising or promotions from companies of goods or services. For more information about this registry, you can consult the PROFECO website, or contact it directly.

We inform you that on our website we use cookies through which it is possible to monitor your behavior as an Internet user, as well as to provide you with a better service and user experience when browsing our website.

Each office of the R&G Espinosa International Group is responsible for the processing of the data delivered to its employees. Therefore, this document states that all information must be treated in strict confidentiality.

You can consult our privacy policy at the following link: https://rygespinosa.com/privacy-policy/

Sincerely,

R&G Espinosa International Adjusters